Got Questions
We Have Answers
How do I make payments?
You can pay your assessment fees conveniently through the homeowner’s online payment portal. Synergistic offers several payment options, including debit card, credit card, and direct payment from your checking account. Our online payment system ensures a secure and hassle-free experience for all transactions.
How do I report violations?
You can report violations through the homeowner’s online portal.
How can I check if my HOA dues are current in my account?
To check if your HOA dues are current, simply login to your account on our online portal. Once logged in, you’ll be able to view your real-time account status, including any outstanding dues or payments made. Our online portal provides a convenient and transparent way for homeowners to stay updated on their HOA dues at any time.
Where do I get a copy of the governing documents for the association?
You can easily access copies of the governing documents and other association information and documents through our online portal. Simply log in to your account, and you’ll find a comprehensive repository of all relevant materials. Our online portal provides convenient access to important documents, ensuring that homeowners have the information they need at their fingertips.
How do I order an estoppel?
Contact liz@synergisticcam.com.
What legal responsibilities are there if I have a tenant in an HOA?
When you have a tenant in a property within an HOA, there are several legal responsibilities to consider. These may include compliance with HOA rules, payment of HOA dues, communication with the HOA, maintenance and repair, liability, and legal compliance.
What are the covenants, conditions, and restrictions for the association?
The Covenants, Conditions, and Restrictions (CC&R) for an association typically outline the rules and regulations that homeowners and residents must follow within the community. While specific CC&R documents can vary between associations. The CC&R is available in the online portal.
Are owner’s guests and tenants allowed to use common area facilities?
Whether an owner’s guests and tenants are allowed to use common area facilities typically depends on the specific rules and regulations outlined in the association’s governing documents, such as the Covenants, Conditions, and Restrictions (CC&R) and the HOA bylaws. It is recommended that you contact the HOA or management company for more information.
Who maintains the properties and the common areas?
Overall, the HOA plays a central role in maintaining the community’s appearance, functionality, and value by overseeing the maintenance of properties and common areas in accordance with the governing documents and community standards. It is recommended that you review your governing documents for specific maintenance responsibilities.
Where can I submit questions, comments, and work orders?
You can conveniently submit questions, comments, and work orders through our online portal. Simply log in to your account, and you’ll find a dedicated section where you can submit inquiries, provide feedback, or request maintenance assistance. Our online portal streamlines communication and ensures that your requests are promptly addressed by our team.
